We endeavour to dispatch packages for in stock items as soon as referenced payments are cleared, and security check for credit cards is complete this normally takes 1-2 working days. If item showing available to order, delivery time is estimated at 3 to 10 working days.
If an item is out of stock, we will endeavour to contact you as soon as we possibly can.
We send our packages via track and trace postage with signature, and inform customers of the track and trace number via email or through our online order status.
Items ordered during weekends or public holidays will be processed the next business day.
Please note that we do not have any control over the courier companies' delivery times.
Digi Imports will make every effort to ensure delivery of goods or performance of services is on time but will not be liable to you for any loss or damage arising in any way from any delay in delivery or performance. All claims for shortage or damage during delivery must be made to the carrier within seven days of the date of delivery.
You must immediately inform the courier company and us. We will pursue the matter from our side. It involves a lot of paper work. Usually it takes between 7- 15 working days. More time if their investigation requires more details. Once the courier company accepts the liability for the loss, we will send the product(s) again.
Packaging & delivery Charges
Stock can be prearranged at a store of your choice
|Free shipping for perfume order over $100||$0.00|
|Packaging & Delivery - Auckland||$6.99|
|Packaging & Delivery - North Island||$9.99|
|Packaging & Delivery - South Island 1-2 Days||$11.99|